Privacy Policy — Daminico

1. Who We Are

Daminico is a conversion rate optimisation (CRO), SEO, and AI search agency. We work with ecommerce and B2B brands across the UK, Europe, North America, and the Middle East. When we say “we,” “us,” or “our,” we mean Daminico.

2. What Data We Collect

We may collect the following information when you interact with our website or services:

Contact information — name, email address, phone number, company name (submitted via our contact form or email).
Usage data — pages visited, time on site, referral source, browser type, device type, and IP address (collected automatically via analytics tools).
Cookie data — small text files stored on your device to improve your browsing experience (see Section 5).
Newsletter subscription data — email address (if you subscribe to our mailing list).

3. How We Use Your Data

We use your data to:

Respond to enquiries submitted through our contact form.
Send you our newsletter (only if you opt in).
Understand how visitors use our website so we can improve it.
Deliver and improve our services for existing clients.

We will never sell your personal data to third parties.

4. Third-Party Services

We use the following third-party tools to operate our website and services:

Formspree — to process contact form submissions.
Mailchimp — to manage our email newsletter.
Vercel — to host our website.
Google Analytics — to understand website traffic and user behaviour.
Calendly — to allow you to book calls with our team.

Each of these services has its own privacy policy. We encourage you to review them.

5. Cookies

Our website uses cookies to:

Remember your preferences.
Analyse site traffic via Google Analytics.
Improve overall user experience.

You can control or delete cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe.

7. Your Rights Under the DPDP Act

If you are based in India, you have the following rights under the Digital Personal Data Protection Act, 2023:

The right to access your personal data.
The right to correction and erasure of your data.
The right to withdraw consent at any time.
The right to nominate another person to exercise your rights in the event of your death or incapacity.
The right to grievance redressal.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Email: [email protected]
Phone: +91 98764 45909